Commniti Community Rules

Community credits help members exchange time, skills and practical help. They are for use within Commniti and cannot be withdrawn as cash or exchanged for guaranteed goods. Credit balances cannot go below zero.

During the pilot, an eligible verified member may receive a one-time starter grant of 50 credits. Starter credits help members begin exchanging, but signing up or browsing does not earn credits. Credits are earned when an agreed contribution is completed.

Every offer must say how it can be paid for: with credits, with cash, or with a choice between the two. If an offer gives a choice, the person booking selects one payment method. A booking cannot charge both cash and credits for the same service.

Review the full price and any platform fee before confirming a booking. Recommendations are an exception: they can be offered for community credits only, not for direct cash payment.

Before you book, make sure you understand what the contributor will provide, what is not included and how you will confirm that the work is complete. The booking records the agreed scope so both members can refer to the same terms.

The agreed payment is held in escrow while the booking is in progress. It is settled after the recipient confirms completion, or after the 72-hour review period if no dispute is active. You cannot book your own offer or request.

Cancellation and refund terms depend on when the booking is cancelled and the category policy. If a contributor cancels or does not show up, the requester receives a full refund.

Say what your recommendation is based on: your own experience, professional knowledge or public research. Do not present something as a personal experience if you have not tried it yourself.

Clearly disclose any affiliate link, sponsorship or other commercial connection. Recommendations are paid in community credits only, and no more than three recommendations for one request can receive a reward.

Credits for a recommendation are released only after the person who requested it confirms that it was useful.

Each person should use one primary account. Do not create extra accounts, book your own offer or arrange fake exchanges to earn credits or improve your activity record.

Exchanges should reflect real help between members. Repeated back-and-forth trades that appear designed to move credits without providing genuine value may be reviewed. Commniti may restrict accounts involved in suspected abuse.

There is no requirement to repay help to the same person who helped you. Members can contribute to the wider community in different ways and at different times.

If a booking does not go as agreed, use the dispute process and explain what happened. Include relevant messages or other information that can help the review. Keep communication about the issue respectful and focused on the booking.

A credit reversal above 200 credits requires review and approval from a second administrator. Administrative actions must have a recorded reason. If your account is restricted, you should be told why and how to appeal.

Personal contact details are hidden by default. Share a phone number or email address only when both members agree. Do not publish or pass on another member’s private information without their permission.

Verification documents are for authorized reviewers and should not be shared in public posts or messages. Member details are not shared with brand partners; partners receive aggregated campaign information instead.

Commniti’s pilot supports a defined community and a limited set of offer categories. Medical, legal and financial advisory services are not available during the pilot. Do not list or request these services on the platform.

For group sessions, the host must state the minimum and maximum number of participants and the price per person before publishing. If the minimum group size is not reached by the booking deadline, the session is cancelled and participants receive a full refund.